What are USSD codes?
Unstructured Supplementary Service Data (USSD) codes are a telecommunications system that enables users to perform certain functions, such as checking airtime balance, recharging airtime, and accessing value-added services. USSD services do not require an internet connection to function and can be accessed from any mobile phone.
Why did MTN change its USSD codes?
MTN changed its USSD codes in May 2023 to comply with a directive from the Nigerian Communications Commission (NCC) to harmonize USSD codes across all mobile network operators in Nigeria. This was done to make it easier for customers to remember and use USSD codes, regardless of their network provider.
What are the new MTN USSD codes?
The following are the new MTN USSD codes:
* Airtime recharge: *311*Voucher PIN#
* Airtime balance: *310#
* Borrow airtime: *303#
* Buy data: *312#
* Share data: *321#
* Check data balance: *323#
* MTN Value-added Services: *305#
* Link NIN to MTN line: *996#
How to use the new MTN USSD codes
To use the new MTN USSD codes, simply dial the code on your mobile phone and follow the prompts. For example, to check your airtime balance, dial *310# and press the call button. You will then receive a message with your current airtime balance.
To recharge your airtime, dial *311*Voucher PIN# and press the call button. You will then be prompted to enter your voucher PIN. Once you have entered the PIN, your airtime will be recharged.
To borrow airtime, dial *303# and press the call button. You will then be prompted to select the amount of airtime you want to borrow. Once you have selected the amount, your airtime will be borrowed.
To buy data, dial *312# and press the call button. You will then be presented with a list of data plans. Select the data plan you want to buy and follow the prompts.
To share data, dial *321# and press the call button. You will then be prompted to select the number you want to share data with and the amount of data you want to share.
To check your data balance, dial *323# and press the call button. You will then receive a message with your current data balance.
Other useful MTN USSD codes
In addition to the USSD codes listed above, the following are some other useful MTN USSD codes:
* Customer care: *180#
* Check call history: *460*1#
* Check SMS balance: *559*4#
* Activate caller tunes: *410#
* Deactivate caller tunes: *902#
* Transfer airtime: *777*Recipient’s number*Amount#
* Check your MTN number: *123#
FAQs
Q: What should I do if I forget the new MTN USSD codes?
A: You can visit the MTN website or contact MTN customer care for assistance.
Q: Can I still use the old MTN USSD codes?
A: The old MTN USSD codes will still work for a period of time, but it is recommended that you start using the new codes as soon as possible to avoid any problems.
Q: I am having trouble using the new MTN USSD codes. What should I do?
A: If you are having trouble using the new MTN USSD codes, you can contact MTN customer care for assistance.
Q: What are the benefits of using the new MTN USSD codes?
A: The new MTN USSD codes are easier to remember and use. They are also more secure and reliable.
Q: Are the new MTN USSD codes free to use?
A: Yes, the new MTN USSD codes are free to use.
Conclusion
The new MTN USSD codes are a more convenient and secure way to access MTN services. It is recommended that all MTN customers start using the new codes as soon as possible.
